Uniform store

Sue and Ralph were great to deal with! I had a typing error (my own mistake) on some embroidery I got them to do for me. Found out on a Saturday morning, gave them a call and they were able to reprint the embroidery for me that same day! Will definitely be using them again in the future.

hi,I bought safety shoes and went to work. After 2 hours I realized my legs paining badly and came home and Try to return it today to shop in North Geelong. They refuced it even it in mint condition.All good. It already named as BAD and why I bought it?I did the wrong thing. But never again in my lifetimeI lost my money time and job one day personal leave too becoz of rubbish product.I learn something from this not putting any single step again

So helpful and has a lot more than you think

Great to deal with and lightning fast service, very professional.

Fantastic range of products, awesome customer service, attention to detail and follow up. Two thumps up.

Excellent customer care service. The fabric is very soft and comfortable. Loved all the scrub colors. Will definetly recommend to a friend and buy again.:)

We cannot thank James and his team at Shawshank enough for creating our incredible hoodies. James made the entire process of designing, creating and delivering over 300 hoodies so easy. His attention to detail and customer service were second to none!

Karen at Uniforms West is great. She is always friendly and ready to come up with solutions for our uniform needs. Highly recommend.

Horrendous customer service. The world's most inefficient store.An assistant was called over to give opinion on shorts for Berwick Secondary College. She girl was doing sign language to her hearing-impaired mother. The assistance said - will you be going to NORMAL school". And then continued to speaking quickly as the girl tried to keep up signing to her mother. NORMAL SCHOOL - OMG!They wander around trying to find the uniforms because none of the shelves are labelled. Maybe label the shelves? "No - we can find everything - it's just my first day". Hmmm.No self-service allowed. Apparently people "get things wrong all the time" and such can't be trusted to select the correct uniform - that literally has the name of the school on it! Imagine if the shelves were labelled - might be easier!So you have a shop full of people in line looking at a shop full of customer service people standing in front of a change room waiting. Maybe it's a COVID thing - but they put the line right in front of the door as people have to squeeze past coming in and out.Asked if we need to pick up in store or if online orders can be delivered - "oh we don't deliver" So we have to pick up in store? "No you can get it posted". So you do deliver "we don't HAND DELIVER" WOW.But - they have no competition so being absolutely useless

The team at Kotuku were great to deal with. The quality of our shirts were great, with a quick turn around time. Highly recommend for any promotional material and workwear.